📜 Terms and Conditions – Qalbi Fashion

Effective Date: [01 September-2025]

Welcome to Qalbi Fashion. By accessing or using our website qalbi.info or our mobile application, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By using our website or mobile app, you confirm that you are at least 18 years old or accessing our services under the supervision of a parent or legal guardian.


2. Use of Our Services

  • You agree to use our services only for lawful purposes.

  • You must not misuse our website or app, including hacking, spamming, or introducing harmful software.

  • We reserve the right to suspend or terminate accounts found violating these terms.


3. Account Responsibility

  • When you create an account, you must provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account will be considered your responsibility.


4. Orders & Payments

  • By placing an order, you agree that all details provided are true and accurate.

  • Prices are displayed in BDT and may change without notice.

  • Payment must be made in full before orders are processed and shipped.


5. Shipping & Delivery

  • Estimated delivery times are provided at checkout, but may vary due to circumstances beyond our control.

  • Risk of loss or damage passes to you once the product is delivered.


6. Returns & Refunds

  • Returns and refunds are subject to our Refund & Returns Policy.

  • Certain products (e.g., undergarments, clearance items) are non-returnable.


7. Intellectual Property

  • All content on our website and app (logos, images, text, design, etc.) is the property of Qalbi Fashion.

  • You may not copy, distribute, or use any content without our prior written consent.


8. Limitation of Liability

  • We strive to provide accurate product descriptions and services, but we make no guarantees of uninterrupted or error-free use of our platform.

  • Qalbi Fashion shall not be held liable for any indirect or consequential damages resulting from the use of our services.


9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services after changes means you accept the updated terms.


10. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of the courts of Bangladesh.


11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: qalbiofficials@gmail.com
🌐 Website: https://qalbi.info

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