📦 Refund & Returns Policy – Qalbi Fashion

Effective Date: [01 September-2025]

At Qalbi Fashion, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our Refund & Returns Policy makes it simple and transparent to request an exchange or refund.

1. Eligibility for Returns

• Items must be returned within [7/14/30 days – choose one] from the date of delivery.

• Products must be unused, unworn, unwashed, and in their original packaging with all tags attached.

• Certain products such as undergarments, swimwear, or clearance/sale items are not eligible for return or refund (unless defective).

2. Refunds

• Once your return is received and inspected, we will notify you by email.

• Approved refunds will be processed to your original payment method within [7–10 business days].

• Shipping charges (if applicable) are non-refundable.

3. Exchanges

• If you wish to exchange an item for a different size, color, or product, please contact us within the return period.

• Exchanges are subject to product availability.

4. Damaged or Defective Items

• If you receive a damaged or defective product, please contact us immediately with photos of the item.

• We will arrange a replacement or full refund at no additional cost to you.

5. Return Process

1. Contact us at qalbiofficials@gmail.com with your order number and reason for return.

2. Our team will provide you with the return instructions and shipping address.

3. Pack the item securely and send it to the provided address.

4. Once received and inspected, we will issue your refund or exchange.

6. Contact Us

If you have any questions about this Refund & Returns Policy, please contact us:

📧 Email: qalbiofficials@gmail.com
🌐 Website: https://qalbi.info